Questions
- Q. How much is my claim worth?
- Q. If I lose what will it cost me?
- Q. What up front payments do I need to make?
- Q. If my claim is successful how much will it cost me?
- Q. How can I be legally represented without paying legal costs?
- Q. Is there a time limit for submitting a claim for personal injury?
- Q. How long will claims for personal injury take to settle?
- Q. Do I have to have report my injuries to my GP or Hospital?
- Q. Can I be compensated for loss other than personal injury?
- Q. Will I have to visit your offices?
- Q. Will I have to go to Court?
Q. How much is my claim worth?
A. The honest answer to this is that we cannot tell you as there are a large number of factors that go in to determining the value of any personal injury claim. For example, your age, length of suffering, severity of pain, nature of hobbies disrupted amongst other things. With our specialist expertise, we maximise each and every one of our clients’ claims so that you know you are recovering fair and reasonable compensation for your injuries and losses.
Q. If I lose what will it cost me?
A. Nothing. When we take on your claim we will do so because we believe that you have good prospects of success. We will do everything in our power to ensure that your claim is successful.
If, for whatever reason, the claim is not successful we will not charge you anything – No Win – No Fee. Rest assured we will utilize all of our expertise to ensure that you do not lose.*
Q. What up front payments do I need to make?
A. None. We will never ask you to make any payments throughout the life of your claim – our costs (see below) only become payable when your claim has settled, and the settlement monies are received. Our costs are limited to a maximum of 25% of the monies received – and may be much less.*
Q. If my claim is successful how much will it cost me?
A. If your claim is successful our costs are limited to a MAXIMUM of 25% of the money you are awarded – and may be much less. This is not payable until the monies have been received – so you will not have to pay anything towards our costs until your claim is settled, and the settlement monies received.
Q. How can I be legally represented without paying legal costs?
A. We operate on a No Win – No Fee basis. Throughout the life of your file we will fund all of the work, and all of the expenses involved in pursuing your claim (obtaining reports / Court fees etc). We only charge you upon the successful conclusion of your claim – and only once the settlement monies have been received.
Q. Is there a time limit for submitting a claim for personal injury?
A. Yes – usually it is 3 years from the date of accident. However, this depends upon your age at the time of the accident the type of accident you had and the date of knowledge of your injury. We will advise you on this.
Q. How long will claims for personal injury take to settle?
A. This depends on a number of factors. If liability is promptly admitted by the insurance company and you make a good recovery from your injuries then the claim may be settled in less than 9 months. However, if the insurance company does not admit liability or you have a prolonged recovery period requiring treatment or rehabilitation, then the claim may take much longer to settle. The important point here is that your claim is unique – the nature of the claim will dictate how long it will take but be assured, it will be processed by us in a timeframe that balances our duties to you to maximise your claim but settling it quickly and efficiently.
Q. Do I have to have report my injuries to my GP or Hospital?
A. Yes – if you have not already done so – please do it now. It is essential that there are documented medical records confirming your attendance at the GP or hospital. If you are not able to attend a medical practitioner then please ask us for advice as it will affect your claim.
Q. Can I be compensated for loss other than personal injury?
A. Yes – there are many items of claim that can be included in your claim as long as they are directly related to your accident and/or injuries. For example, loss of earnings, treatment costs, damaged clothing, damaged vehicle amongst other things. However, if your injuries continue to incur you losses, i.e. you have not returned to work then we can claim future losses on your behalf. The law allows you to be returned to your pre-accident financial position.
Q. Will I have to visit your offices?
A. No – not if you do not want to! Most claims can be processed by us without a personal visit but sometimes it is essential. If it is essential, and you are unable to visit us, we will visit you in your own home or office.
Q. Will I have to go to Court?
A. Most of the claims we process do not require a Court Hearing where our client has to attend. In fact, only about 5% of our cases get that far. We always prepare our cases in a way that maximises our chances of settling the claim, properly and fairly, without the need for a Court to decide the outcome. However, we do still have to take claims to Court where the Insurance Company will either not accept liability or will not offer sufficient compensation to our clients.
* This does not apply if you provide us with fraudulent, false or misleading instructions or fail to comply with the terms of our Retainer or your Insurance Contract.
